Terms of Service: Consumer

These Terms include a binding arbitration agreement and a class action waiver in Section 18. Please read them carefully.

These Consumer Terms of Service (the “Terms”) are an agreement between you and XOXO Systems, Inc. (“XOXO,” “we,” “us,” or “our”) governing your access to and use of XOXO’s websites, applications, APIs, Model Context Protocol (“MCP”) servers and clients, integrations, dashboards, documentation, and related software, products, and solutions we make available for individuals, creators, and self-serve businesses (collectively, the “Services”). Individual products may also publish their own terms, pricing pages, or plan descriptions. Those product-specific terms control that product’s fees, plan structure, usage metering, and retention to the extent they conflict with these Terms.

These Terms apply to self-serve plans that are not covered by an Order Form. If your organization has executed an Order Form that references the Enterprise Service Agreement, that agreement controls your organization’s use of the Services.

These Terms incorporate our Privacy Policy and Data Processing Agreement (“DPA”). Together they are the agreement between you and us for the Services.

By creating an account, accessing the Services, or clicking to accept these Terms, you agree to them. If you do not agree, do not use the Services.

If you are entering into these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” means both you personally and that entity.

1. Who we are and what we provide

XOXO Systems builds software that helps people improve their workflows, make data-driven decisions, and deploy agentic workflows and agents. The Services may include:

connecting and unifying data from your systems and third-party platforms;
telemetry, analytics, dashboards, and reporting;
MCP servers, MCP clients, APIs, and other developer interfaces;
artificial intelligence, large language models, and automated agents that can generate content and take actions; and
related websites, documentation, and support.

We may add, change, or discontinue features from time to time. Core functionality of a paid plan will remain materially available during the prepaid period, except where we must change or restrict a feature to comply with law, address security risk, or because a third-party provider changes or withdraws access.

2. Eligibility and accounts

2.1 Age. You must be at least 13 years old to use the Services. If you are under 18 (or the age of majority where you live, if higher), you may use the Services only with the consent of a parent or legal guardian. By allowing a minor to use the Services, the parent or guardian agrees to these Terms and is responsible for the minor’s activity. The Services are not directed to children under 13, and you may not use them if you are under 13.

2.2 Account information. You must provide accurate, current, and complete account information and keep it updated. We may use your account email to send notices about the Services and these Terms. Those notices satisfy any legal requirement that communications be in writing.

2.3 Credentials. You may not share login credentials, API keys, access tokens, or MCP connection credentials. Each human user should have a unique account. You are responsible for all activity under your account, including activity by automated tools, agents, scripts, or integrations you authorize. Notify us promptly at legal@xoxo.systems if you believe your account has been compromised.

2.4 Work or organization emails. If you register with an email address owned by an employer or other organization, that organization may later claim the account, monitor it, or move it onto an enterprise workspace. We will provide notice before linking your account to an organization unless the organization has already told you it may monitor or control the account.

2.5 Authority. You represent that you can legally enter into these Terms (or that your parent or guardian has done so on your behalf) and that your use of the Services will not violate any agreement you have with a third party, including your employer or a platform whose data or APIs you connect.

3. License and our ownership

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services for your own personal or internal business purposes during the term of your account, subject to the commercial terms and Plan Limits of the applicable product.

We and our licensors own all right, title, and interest in and to the Services, including software, models, prompts, templates, algorithms, interfaces, documentation, Usage Data (defined below), look and feel, and trademarks (including XOXO, XOXO Systems, and the names and marks of our products). These Terms do not transfer any of those rights except the limited license above.

You may not use our name, logos, or marks in a way that suggests endorsement, sponsorship, or affiliation without our prior written permission.

4. Acceptable use

You will not, and will not permit anyone else to:

use the Services in violation of law, regulation, or these Terms;
reverse engineer, decompile, disassemble, or attempt to discover source code, models, weights, or underlying components of the Services, except to the extent applicable law prohibits this restriction;
copy, modify, frame, mirror, or create derivative works of the Services, except as the Services expressly permit;
sell, resell, rent, lease, sublicense, or provide the Services to a third party, or use them to operate a competing product, except through APIs, MCPs, or integrations we expressly authorize;
use the Services, Inputs, Outputs, or interactions to train, develop, or improve a competing AI or machine learning model;
scrape, harvest, or systematically extract data from the Services using bots, crawlers, or similar tools, except through documented APIs or MCPs we provide;
circumvent rate limits, authentication, safety mitigations, Plan Limits, or other security or access controls;
introduce malware, or interfere with or disrupt the Services or other users;
misrepresent Outputs as solely human-generated when they are not;
use the Services to obtain unauthorized access to any system, account, or data, or to deceive any person;
use the Services where use or failure could reasonably lead to death, serious personal injury, or significant environmental damage, or to make or materially support consequential decisions about individuals (including credit, employment, housing, insurance, education, legal, or medical decisions) without appropriate human review as required by law;
submit content you do not have the right to submit, or that infringes intellectual property, privacy, publicity, or other rights; or
use the Services to buy or sell securities, or to provide or receive investment, legal, medical, or other professional advice. XOXO is not a broker-dealer, investment adviser, law firm, or healthcare provider.

We may investigate suspected violations, remove content, suspend or terminate access, and report activity to law enforcement or other appropriate parties when we reasonably believe it is necessary.

5. Data integrations, MCPs, and connected systems

5.1 Your systems. You control the applications, databases, warehouses, files, APIs, devices, and third-party accounts you connect to the Services (your “Connected Systems”). You are solely responsible for selecting, implementing, activating, deactivating, and configuring those connections, including MCP servers and clients, OAuth grants, API keys, and permissions.

5.2 Instruction to access. By connecting a Connected System, you instruct and authorize XOXO to access, retrieve, process, store, and transmit data from that system as needed to provide the Services. You represent that you have all rights, consents, and authority required to grant that access and to allow us (and our subprocessors) to process the resulting data.

5.3 Third-party terms. Your use of any Connected System remains governed by your agreement with that provider. You are responsible for complying with those terms, including any prohibition on bots, agents, scraping, or automated access. A third party may restrict, suspend, or prohibit agent or MCP access at any time. We are not obligated to modify the Services to restore a connection a third party has limited or withdrawn, and we are not liable for loss of functionality that results.

5.4 Scope of access. You are responsible for granting only the permissions the Services need. Over-permissioned credentials, shared admin keys, and overly broad MCP tools increase risk. We are not liable for data exposure, unauthorized actions, or non-compliance that result from your configuration choices.

5.5 Accuracy of connected data. The Services depend on the completeness, accuracy, and availability of data in your Connected Systems. We are not responsible for delays, errors, or gaps caused by your systems, your providers, or the data they supply.

6. Agents, automations, and actions

The Services may generate content and may take actions on your behalf, such as querying data, writing to Connected Systems, sending messages, calling tools, invoking MCP servers, or running workflows (collectively, “Actions”).

You are responsible for:

configuring agent permissions, tools, and approval steps;
reviewing Actions and Outputs before relying on them in production or sharing them with others;
all Actions taken by agents, scripts, MCP clients, or other automated systems you authorize, as if you performed them yourself; and
ensuring those Actions comply with law and with the terms of any third-party platform they touch.

Automated agents are software. They are not independent legal persons, employees, or fiduciaries, and they cannot bind XOXO. Interactions initiated by automated systems on your behalf count as your use of the Services and count toward Plan Limits.

You assume the risk associated with third-party agent frameworks, MCP servers you host or install, and tools you enable.

7. Inputs, Outputs, and Customer Content

7.1 Definitions. “Input” means data, prompts, files, credentials (other than XOXO-issued credentials), queries, configurations, and other content you or your authorized users submit to the Services, or that the Services retrieve from Connected Systems at your direction. “Output” means content the Services generate in response to Input, including text, code, analyses, visualizations, recommendations, and similar material. “Customer Content” means Input, Output, and other data you make available to the Services, excluding Usage Data.

7.2 Your responsibilities. You are responsible for Customer Content. You represent that you have all rights needed for us to process Input and take Actions, and that doing so will not violate law or third-party rights.

7.3 Ownership. As between you and XOXO, and to the extent permitted by law, you retain your rights in Input and own Output. We hereby assign to you any right, title, and interest we may have in Output. That assignment does not include the Services themselves, our models, prompts, templates, or other XOXO materials used to generate Output.

7.4 Similarity. Outputs may not be unique. Other users may receive similar Output. Our assignment does not cover other users’ output or third-party content that appears in Output.

7.5 No guarantee of IP protection. We do not represent that any Output is eligible for copyright or other intellectual property protection, or that your use of Output will not infringe third-party rights.

7.6 Accuracy. AI systems can produce incomplete, outdated, or incorrect Output, including confident-sounding errors (sometimes called hallucinations). Dashboards and telemetry are only as reliable as the underlying data and configuration. You must independently evaluate Outputs and Actions before using them. Do not treat the Services as a sole source of truth or as a substitute for professional judgment.

7.7 Our use of Customer Content. We may use Customer Content only to provide, maintain, secure, and support the Services for you, to prevent abuse, and to comply with law. Neither XOXO nor its AI providers will use Customer Content to train, improve, or develop generally available AI models or services. This does not restrict processing Customer Content to generate Outputs and perform Actions for you, or a provider’s processing for safety, security, or legal compliance, as described in the Privacy Policy.

We will not sell Customer Content to data brokers or use it for third-party advertising.

7.8 License. You grant XOXO a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, process, transmit, display, and otherwise use Customer Content solely as described in these Terms, the Privacy Policy, and the DPA.

8. Usage Data and Feedback

We may collect technical logs, telemetry, device and connection information, authentication metadata, feature usage, performance metrics, and similar information about how the Services are accessed and used (“Usage Data”). Usage Data excludes Customer Content itself. We own Usage Data and may use it, including in de-identified or aggregated form, to operate, secure, and improve the Services and to develop new products. We will not re-identify Usage Data in a way that reveals your Customer Content or identifies you to third parties, except as needed to provide the Services to you or as required by law.

If you give us suggestions, ratings, or other feedback (“Feedback”), we may use it without restriction or compensation. Feedback should not include confidential Customer Content you do not want us to use.

9. Plans, fees, limits, and cancellation

9.1 Product-specific commercial terms. XOXO offers multiple products and solutions. Each product sets its own commercial model. A product may offer a free tier, a paid subscription, pay-as-you-go or usage-based billing, prepaid credits, overage charges, a combination of those, or another structure we disclose for that product. Fees, included usage, Plan Limits, billing cadence, and retention are determined at the product level and are shown at checkout, in the product, on that product’s pricing page, or in product-specific terms. Individual products may publish their own terms of service. Those product-specific terms control that product’s fees, plan structure, metering, and retention to the extent they conflict with this Section 9.

9.2 Plan Limits. “Plan Limits” means the caps, quotas, and metering that apply to your use of a product. Depending on the product and plan, Plan Limits may include data consumption, rate limits, AI or compute credits, storage, retention periods, seats, API or MCP calls, aggregated data volume, or other limits we disclose. Plan Limits vary from product to product and may vary among plans for the same product.

9.3 Overage and enforcement. You are responsible for monitoring usage. Automated systems, agents, MCP clients, and programmatic workflows consume Plan Limits in the same way as human users. If you exceed Plan Limits, we may throttle or suspend the affected features, require an upgrade, delete or refuse additional data, and/or charge overage fees if those fees were disclosed for your plan. We may change Plan Limits or consumption rates with reasonable notice; changes are not retroactive.

9.4 Subscriptions and usage billing. If your plan is a recurring subscription, it renews automatically for successive periods of the same length until you cancel. We will charge your payment method on each renewal. Cancel before the renewal date to avoid the next charge. Access continues through the end of the period you already paid for. If your plan is usage-based or pay-as-you-go, we will charge your payment method for usage as disclosed for that product, which may be in arrears, in advance as credits, or as otherwise stated at checkout. Except as required by law or as we expressly state, fees are in U.S. dollars and non-refundable.

9.5 Taxes. Fees exclude taxes. You are responsible for sales, use, VAT/GST, and similar taxes, other than taxes on our net income.

9.6 Price changes. We may change prices. For recurring subscriptions, we will give at least 30 days’ notice before an increase takes effect on a renewal. If you do not agree, cancel before the renewal. Usage rates and credit prices may change prospectively with reasonable notice.

9.7 Failed payment. If payment fails or an amount is past due, we may suspend or terminate access. Undisputed overdue amounts may accrue interest at 1.5% per month or the maximum rate allowed by law, whichever is lower.

9.8 Evaluations. If we offer a trial, beta, free tier, or other evaluation, it is limited to the features and duration we communicate. An evaluation does not convert into a paid plan unless we clearly say it does or you purchase one. When an evaluation ends, access to paid features stops unless you have an active paid plan.

9.9 App stores and resellers. If you buy through an app store or authorized reseller, that party’s payment, billing, and refund terms apply to the purchase.

10. Previews

We may offer features labeled beta, alpha, preview, experimental, or similar (“Previews”). Previews are provided “as is,” may change or disappear, and are excluded from any availability, support, or warranty commitments. Our confidentiality, security, and Customer Content obligations still apply. Once generally released, a Preview may become a generally available feature subject to that product’s commercial terms and Plan Limits.

11. Third-party services and AI providers

The Services may use third-party infrastructure, models, tools, payment processors, and integrations. When you enable a third-party feature, you are interacting with that provider as well as with us. Their terms and privacy practices apply to their services. We are not responsible for third-party services we do not control, including errors, outages, or policy changes by model providers or platforms you connect.

By using AI features, you authorize us to send relevant Customer Content to subprocessors and model providers as needed to generate Output and perform Actions. Those providers may process data to provide the requested inference, and for safety, security, or legal compliance, as described in the Privacy Policy and DPA.

If you bring your own API key or third-party account, you are responsible for that account, its fees, and compliance with that provider’s terms. We are not responsible for charges or liability arising from your own keys.

12. Privacy, security, and restricted data

12.1 Privacy Policy and DPA. Our collection and use of personal information is described in the Privacy Policy. If we process personal data on your behalf, the DPA applies and is incorporated into these Terms. If there is a conflict between these Terms and the DPA with respect to personal data, the DPA controls.

12.2 Security. We use commercially reasonable administrative, technical, and physical measures designed to protect Customer Content. No method of transmission or storage is completely secure.

12.3 Retention and backups. The Services are not an archival or backup product. You are responsible for retaining copies of Customer Content that you need. Retention periods, including for logs, telemetry, and stored files, are product-specific Plan Limits. After the applicable retention period, we may delete that data. Export anything you need to keep before it ages out.

12.4 Restricted data. The Services are not designed for data subject to heightened regulatory regimes. You may not submit:

protected health information under HIPAA;
payment card data subject to PCI-DSS;
nonpublic personal information under the Gramm-Leach-Bliley Act; or
other data subject to a specialized statutory security framework we have not agreed in writing to support.

You assume all risk if you submit biometric identifiers, precise geolocation, genetic data, or health-related data. We do not offer a HIPAA business associate agreement.

12.5 Personal data you control. If you use the Services to process personal data about others, you are responsible for providing notices, obtaining consents, and having a lawful basis, as further described in the DPA.

13. Confidentiality

If we exchange information that is marked confidential or that a reasonable person would understand is confidential, the receiving party will use it only to perform under these Terms and will protect it with reasonable care. Customer Content is your confidential information. The Services, documentation, and non-public product information are ours. Confidentiality does not apply to information that is public through no fault of the recipient, already known, independently developed, or rightfully received from a third party. A party may disclose confidential information if required by law, with notice to the other party if legally permitted.

14. Copyright complaints (DMCA)

If you believe material on the Services infringes your copyright, send a notice to our copyright agent that includes: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and information reasonably sufficient to locate it; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; (e) a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act; and (f) your physical or electronic signature.

Copyright Agent
XOXO Systems, Inc.
Attn: Legal / Copyright Agent
801 International Pkwy STE 550143
Flower Mound, TX 75022
Email: legal@xoxo.systems

We may terminate accounts of repeat infringers.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, OUTPUTS, ACTIONS, PREVIEWS, AND ALL RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” XOXO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUTS OR TELEMETRY WILL BE ACCURATE, COMPLETE, OR CURRENT. YOU ASSUME ALL RISK FROM YOUR USE OF AND RELIANCE ON THE SERVICES, CONNECTED SYSTEMS, THIRD-PARTY SERVICES, OUTPUTS, AND ACTIONS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS. IN THOSE JURISDICTIONS, THE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) XOXO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) XOXO’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO XOXO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM FIRST AROSE, AND (ii) ONE HUNDRED U.S. DOLLARS (US $100).

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, SUCH AS LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY GROSS NEGLIGENCE WHERE SUCH A LIMITATION IS PROHIBITED.

17. Indemnity

You will defend, indemnify, and hold harmless XOXO and its affiliates, officers, directors, employees, and agents from and against third-party claims, damages, losses, and reasonable attorneys’ fees arising out of or related to: (a) your Customer Content; (b) your use of the Services, Outputs, or Actions; (c) your Connected Systems, agents, MCP servers, or integrations; (d) your violation of these Terms or of law; or (e) your violation of a third party’s rights. We may participate in the defense with counsel of our choice at our expense. You will not settle a claim that imposes any obligation on us, or admits fault by us, without our prior written consent.

18. Dispute resolution; arbitration; class waiver

18.1 Informal resolution. Before filing a claim, you and XOXO agree to try to resolve the dispute informally. Email legal@xoxo.systems with a brief description of the dispute and the relief you want. We will attempt to resolve it in good faith. If we cannot resolve it within 30 days of that notice, either party may proceed as described below.

18.2 Binding arbitration. Except for the exceptions in Section 18.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if you are using the Services primarily for business, its Commercial Arbitration Rules). The Federal Arbitration Act governs the interpretation and enforcement of this Section 18. Judgment on the award may be entered in any court with jurisdiction.

18.3 Process. Arbitration will be conducted in English by a single arbitrator. Hearings, if any, will take place in Wilmington, Delaware, or by video or telephone. Claims or counterclaims under US $25,000 may be resolved by documents only.

18.4 Exceptions. Either party may bring in court: (a) claims for injunctive or other equitable relief to protect intellectual property, confidential information, or security; and (b) claims in small claims court if they qualify.

18.5 Class action and jury waiver. YOU AND XOXO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL TO THE EXTENT PERMITTED BY LAW.

18.6 Mass filings. If 25 or more similar demands for arbitration are filed against XOXO within 60 days by or with the assistance of the same law firm or organization, AAA’s mass-arbitration supplementary rules will apply, and the parties will cooperate to stage a reasonable bellwether process. Statutes of limitations are tolled for stayed demands during that process.

18.7 Opt out. You may opt out of arbitration and the class waiver by sending written notice to legal@xoxo.systems within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you are opting out of arbitration. If you opt out, disputes will be resolved in the courts specified in Section 19.2, still on an individual basis unless a court determines otherwise.

18.8 Time limit. To the extent permitted by law, any claim must be filed within one (1) year after it accrued, or it is permanently barred.

19. Governing law and miscellaneous

19.1 Governing law. These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules, and by the Federal Arbitration Act as to Section 18. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Venue. Subject to Section 18, exclusive venue is the state or federal courts located in the State of Delaware, and you consent to personal jurisdiction there.

19.3 Export and sanctions. You will comply with U.S. export control and sanctions laws. You represent that you are not a sanctioned person or located in a comprehensively sanctioned jurisdiction, and you will not use the Services for prohibited end uses.

19.4 Anti-corruption. You will comply with applicable anti-bribery laws, including the U.S. Foreign Corrupt Practices Act.

19.5 Government users. The Services are commercial computer software and commercial computer software documentation provided with only those rights customarily provided to the public under these Terms (FAR 12.211, FAR 12.212, and DFARS 227.7202, as applicable).

19.6 Changes to these Terms. We may update these Terms by posting a revised version and updating the effective date, or by providing notice through the Services or email. Material changes will be effective no sooner than 30 days after notice, except that changes required by law or to address an imminent security or abuse issue may take effect immediately. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and cancel any paid plan.

19.7 Changes to the Services. We may modify, suspend, or discontinue the Services. We will try to give reasonable notice when we stop offering a material paid feature, but we may act without notice to prevent abuse, comply with law, or address security issues.

19.8 Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets, or to an affiliate.

19.9 Entire agreement. These Terms, the Privacy Policy, the DPA, and any product-specific terms we publish for a product you use are the entire agreement between you and us regarding the Services. They supersede prior or contemporaneous agreements on that subject. Purchase orders or similar documents you issue have no effect. If there is a conflict: (1) the DPA controls for personal-data processing; (2) product-specific terms control that product’s fees, plan structure, metering, and retention; and (3) otherwise these Terms control.

19.10 Severability; waiver; independent contractors. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. The parties are independent contractors.

19.11 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. Your payment obligations are not excused.

19.12 Survival. Sections that by their nature should survive termination will survive, including Sections 3 (as to our ownership), 4, 7–9, 12.3–12.4, 13–19.

19.13 English. These Terms are in English. Any translation is for convenience; the English version controls.

19.14 Non-waivable consumer rights. Nothing in these Terms limits non-waivable rights you may have under the laws of your state or country of residence.

20. Termination

You may stop using the Services and cancel a paid plan at any time. We may suspend or terminate your access if you breach these Terms, if we must do so to comply with law, or if your use creates risk of harm.

If we terminate a paid plan for convenience and not for your breach, we will refund prepaid fees for the unused remainder of the then-current period on a pro rata basis. If we terminate for your breach, fees are non-refundable except where required by law.

Upon termination, your license ends. You should export any Customer Content you need before your account is closed, subject to applicable Plan Limits and retention periods for that product. After a commercially reasonable period, we may delete Customer Content associated with the account, except as we retain for legal, security, or backup purposes, or as required by the DPA.

21. Contact

XOXO Systems, Inc.
Attn: Legal
801 International Pkwy STE 550143
Flower Mound, TX 75022
United States

Email: legal@xoxo.systems